Privacy Policy

Introduction

NIPPO TRANSPORTES LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cargo transport services.

By using our services, you agree to the collection and use of information in accordance with this policy and applicable transport regulations.

Information We Collect

We may collect the following types of information:

• Shipper Information: Company name, contact person, phone number, email address, and business address.
• Recipient Information: Delivery address, contact person, and phone number for cargo delivery.
• Cargo Information: Description of goods, weight, dimensions, value for insurance purposes, and special handling requirements.
• Transport Documents: Bill of lading, invoices, packing lists, and required regulatory documentation.
• Payment Information: Billing address, payment terms, and transaction records.
• Tracking Data: Cargo location, delivery status, and transport history.

Cargo Documentation

As a road freight carrier, we are required to maintain detailed documentation for all cargo transported. This includes information about the shipper, recipient, cargo contents, and transport route. Such documentation is maintained as required by Brazilian transport regulations (ANTT) and tax authorities, and may be subject to inspection by regulatory agencies.

How We Use Your Information

We use the collected information for the following purposes:

• To arrange and execute cargo transport services
• To prepare required transport documentation (CT-e, MDF-e, etc.)
• To provide real-time cargo tracking and delivery updates
• To communicate about shipment status and delivery schedules
• To process payments and maintain billing records
• To arrange cargo insurance when requested
• To handle claims in case of cargo damage or loss
• To comply with ANTT regulations and tax requirements
• To improve our logistics operations and services

Cargo Tracking & Location Data

We use GPS and tracking systems to monitor cargo location during transport. This information is used to provide real-time tracking updates to shippers and recipients, optimize delivery routes, ensure cargo security, and maintain accurate delivery records. Location data is retained for the period necessary to complete the transport service and handle any subsequent claims.

Regulatory Compliance

As a registered carrier with ANTT (Agência Nacional de Transportes Terrestres), we comply with all Brazilian road freight regulations. We maintain required documentation, follow transport protocols, and report to regulatory authorities as required by law. Our operations for interstate and international transport comply with federal and international transport agreements.

Data Security

We implement appropriate security measures to protect your business information and cargo data against unauthorized access, alteration, disclosure, or destruction. Access to client information is restricted to authorized personnel involved in transport operations. Electronic documents are protected with appropriate security measures.

Data Retention

We retain transport documentation and records for the periods required by Brazilian tax regulations and ANTT requirements. Business records are maintained as necessary for ongoing commercial relationships. Cargo tracking data is retained for a reasonable period to handle any claims or disputes that may arise.

Information Sharing

We do not sell, trade, or rent your business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With recipients for delivery coordination and notification
• With insurance providers for cargo insurance purposes
• With subcontracted carriers when necessary for transport operations
• With customs and border authorities for international shipments
• With regulatory authorities (ANTT, tax authorities) as required by law
• To comply with legal obligations or court orders

Insurance & Claims

When cargo insurance is arranged, we share necessary information with insurance providers to facilitate coverage. In case of cargo damage or loss, relevant information may be shared with insurance adjusters and investigators to process claims. This information is shared only as necessary to resolve the claim.

International Transport

For international cargo transport, we comply with customs requirements and international transport agreements. Information about shippers, recipients, and cargo may be shared with customs authorities and border agencies in Brazil and destination countries as required for lawful international transport.

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your business data held by us
• Request correction of inaccurate or incomplete data
• Request information about your shipment history
• Receive transport documentation copies
• Object to certain types of data processing
• Request data portability where applicable
• File a complaint with the National Data Protection Authority (ANPD)

Note: Certain transport records must be maintained as required by ANTT and tax regulations regardless of deletion requests.

Commercial Communications

With your consent, we may send you information about our services, rate updates, or industry news. You can opt-out of commercial communications at any time by contacting us. Opting out will not affect transport-related communications necessary for service delivery.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify clients of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: